CX Innovators Podcast

In this episode of the CX Innovators podcast, produced by Networld Media Group, I had the privilege of joining RetailCustomerExperience.com editor Judy Mottl for an inightful conversation on current CX practices and innovations plus how Sharks Sports & Entertainment, whose portfolio of brands includes the San Jose Sharks, San Jose Barracuda, SAP Center at San Jose, and the Sharks Ice Family of Rinks, approaches customer experience and why the guest is always top of mind.

Visit https://www.retailcustomerexperience.com/podcasts/san-jose-sharks-cx-leader-talks-strategy-shares-insights/ for full episode details and all of the ways you can watch or listen to the conversation.